• RETURN POLICY

    U.S. RETURNS ONLY.

    INSTAGRAM CHECKOUT RETURN. PLEASE CONTACT CUSTOMER SERVICE

    EXCHANGES

    IF YOU'D LIKE TO MAKE AN EXCHANGE, PLEASE FOLLOW OUR RETURN POLICY AND PLACE A NEW ORDER FOR THE PRODUCT YOU DESIRE. THIS WILL ENSURE THE PRODUCT IS AVAILABLE AND GETS TO YOU QUICKER.

    RETURN POLICY

    2021 HOLIDAY EXTENDED RETURN POLICY: ORDERS PLACED BETWEEN 11/11 - 12/10 ARE ELIGIBLE FOR RETURN UP TO 1/10/2022. MERCHANDISE MUST STILL MEET OUT STANDARD RETURN GUIDLINES.

    • MERCHANDISE CAN ONLY BE RETURNED IF PURCHASED ONLINE DIRECTLY FROM RVCA.COM
    • MERCHANDISE MUST BE IN ORGINAL CONDITION. 
    • ITEMS LISTED AS FINAL SALE CANNOT BE RETURNED FOR A REFUND. 
    • SHIPPING CHARGES INCURRED DURING CHECKOUT ARE NOT REFUNDABLE. 
    • PACKAGES THAT ARRIVE COD MAY BE DENIED, OR THE COD AMOUNT MAY BE DEDUCTED FROM YOUR RETURN. 

    CREATE A RETURN LABEL

    FOR RVCA INSIDERS, RETURN SHIPPING LABELS ARE FREE.

    FOR ALL OTHER GUESTS, RETURN SHIPPING LABELS ARE $5.95, THIS AMOUNT WILL BE DEDUCTED FROM YOUR REFUND.

    NOT AVAILABLE FOR INSTAGRAM CHECKOUT ORDERS.

    • CLICK HERE TO SELECT THE ITEM(S) TO BE RETURNED AND PRINT YOUR RETURN LABEL
    • DROP YOUR PACKAGE OFF AT ANY U.S. MAIL LOCATION.

    ONCE YOUR RETURN HAS BEEN RECEIVED BY OUR WAREHOUSE, PLEASE ALLOW UP TO 7-10 BUSINESS DAYS TO COMPLETE.

    ADDITIONAL PROCESSING TIME MAY OCCUR DEPENDING ON YOUR FINANCIAL INSTITUTION BEFORE THE FUNDS APPEAR ON YOUR ACCOUNT.

    TRACKING YOUR RETURN

    YOU WILL BE NOTIFIED VIA EMAIL THROUGHOUT YOUR PACKAGE JOURNEY AND ONCE YOUR REFUND HAS BEEN PROCESSED.

    TO CHECK ON THE STATUS OF YOUR RETURN, PLEASE VISIT OUT ORDER/RETURNS STATUS PAGE.

     

  • How do I return an item?

    If the item(s) your returning meet out return policy, please click here to create a return and receive a shipping label.

    We only accept returns for item(s) placed online at RVCA.com.

     

  • What is your return address?

    Unfortunately, our returns address is not available. All returns must be processed through our returns page. Any unauthorized return labels will not be processed and sent back to sender.

    Please visit our Returns Page here for additional assistance.

     

  • How do I check the status of my return?

    To check the status of your return, please visit our Order Status and Returns Page by clicking here.

    Please Note: All returns take 7-10 business days to complete from the day our facility receives it.

     

  • Can I exchange an item?

    Unfortunately, we are unable to create exchanges. You can return any unwanted item(s) ordered on RVCA.com by logging into your original order. Please click here to start your return.

     

  • Can I return an item I purchased in-store?

    We only except returns directly from online purchases at RVCA.com.

    If you purchased the item from a retail location, you will need to visit the location for a possible return.

     

  • Can I return an item I was gifted?

    Returns can only be created by original purchaser.