Frequently asked questions page
Authorized RVCA Websites
Here is a compilation of OFFICIAL RVCA websites. If you encounter a website with RVCA in the URL that is not included in the list below, we advise you to thoroughly investigate and verify the website before proceeding with any purchases.
Do You Have an Extended Holiday Return Policy?
Extended Returns for Holiday Orders
Orders placed from November 15 to December 25, 2023, will now enjoy an extended return window of 60 days.
- Eligible Order Period: Applicable only to orders made between November 15 and December 25.
- Extended Returns Window: If your order falls within this period, you have 60 days to initiate a return.
How do I check my order status?
Here are some helpful tips & tools to help you check the status of your order:
- Check your email - We send you regular emails regarding the status of your order.
- Visit our Order Status page - Click here to check your order status online at any time.
- Contact us - If you still have questions about your order, please contact us by clicking here.
Please Note: Orders placed with a standard shipping method will take 2-3 business day to process. If you selected an expedited shipping method, the processing time is 1-2 business days.
When will my order ship?
ORDERS PLACED WITH A STANDARD SHIPPING METHOD WILL TAKE 2-3 BUSINESS DAY TO PROCESS. IF YOU SELECTED AN EXPEDITED SHIPPING METHOD, THE PROCESSING TIME IS 1-2 BUSINESS DAYS.
How can I track my order?
You will receive a shipping confirmation email once the order has shipped from our warehouse. The email will contain information to track your order. You can also check your order status by clicking here.
Can I cancel an order?
WE ARE UNABLE TO MODIFY OR CANCEL AN ORDER ONCE IT HAS BEEN PLACED. YOU ARE WELCOME TO RETURN ITEMS YOU NO LONGER WISH TO KEEP ONCE THEY HAVE BEEN RECEIVED.
CLICK HERE TO CREATE A RETURN.