Thank you for choosing RVCA Wetsuits.
All RVCA wetsuits come with a limited 2-year warranty on stitching, 12 months on all materials, workmanship and liquid welded seams, from the date purchased. If your wetsuit meets the warranty coverage periods above and you would like to initiate a claim, please email WARRANTY.USA@BOARDRIDERS.COM.
In your email, please include a description of the damage and how it occurred, a copy of your original proof of purchase (or a bank statement showing the purchase date and amount), and photos of the damage so we can evaluate the claim. Your claim is important to us and we will respond to all claim emails within 24-48 hours after receipt (Monday – Friday 6 am to 3 PM PST excluding Weekends/Holidays).
The warranty coordinator assigned to your claim will evaluate your claim info and contact you with all needed information. Once your claim is approved and you are sending your suit in for repair, please note that: All inbound shipping charges and associated costs are the responsibility of the consumer. Boardriders handles all return shipping costs. Boardriders is not responsible for any suits lost in transit by the carrier. Please return your suit completely dry and free of sand. Any suits returned wet will be delayed in the repair process. Please include a copy of the email you receive from one of our warranty coordinators so we can keep track of your suit in the repair process.
Warranty coverage/repair/replacement is at the discretion of Boardriders. If your suit cannot be repaired and is covered by warranty, Boardriders reserves the right to replace the suit with an alternate suit of equal model/value or issue a gift card/code for the value shown on the proof of purchase.